\ud835\uddd6\ud835\ude02\ud835\ude00\ud835\ude01\ud835\uddfc\ud835\uddfa\ud835\uddf2\ud835\uddff \ud835\uddd4\ud835\ude02\ud835\uddf1\ud835\uddf6\ud835\ude01\ud835\ude00 \ud835\uddfc\ud835\uddff \ud835\uddf3\ud835\uddff\ud835\uddf2\ud835\uddf2 \ud835\uddf0\ud835\uddfc\ud835\uddfb\ud835\ude00\ud835\ude02\ud835\uddf9\ud835\ude01\ud835\uddee\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb \ud835\uddef\ud835\ude06 \ud835\ude01\ud835\uddf5\ud835\uddf2 \ud835\udddc\ud835\uddfb\ud835\uddf1\ud835\ude02\ud835\ude00\ud835\ude01\ud835\uddff\ud835\ude06 \ud835\uddf2\ud835\ude05\ud835\uddfd\ud835\uddf2\ud835\uddff\ud835\ude01\ud835\ude00.<\/p>\n\n\n\n
– I used to hate customers visitng our shop floor and finding observations. ( Additional work to close those observations , compared to all what we already have on hand ).<\/p>\n\n\n\n
– Somewhere around 2010 , I somehow start looking at customer audit in a different way.<\/p>\n\n\n\n
– Actually it is a free consultation provided by our customers to improve our operations.<\/p>\n\n\n\n
– Got the privilege to get audited by some great Industry professionals. Yes, some really great global Professionals visiting our shop floor and finding mistakes and observations.<\/p>\n\n\n\n
– They will make life difficult for few weeks, but once the observations are closed and Implemented on the shop floor, processes and systems were much better than before.<\/p>\n\n\n\n
– Wish I can go back to all of them and thanks them for all the ” Free Consultation ” they provided during all these years. I am very sure, we could not have done it without this free consultation.<\/p>\n\n\n\n
Do you feel empowered by customer audits ? <\/p>\n\n\n\n
<\/p>\n\n\n\n
\n“A customer is the most important visitor on our premises.\u00a0 He is not dependent on us. We are dependent on him.\u00a0 He is not an interruption in our work \u2013 he is the purpose of it.\u00a0 We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to serve him.”<\/p>\n– Mahatma Gandhi<\/cite><\/blockquote>\n\n\n\n
Some of the advantages of customers audits are <\/h4>\n\n\n\n
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- Determine accuracy of internal controls<\/li>\n\n\n\n
- Introduce best practices to the organisation as auditors are exposed to various world class organisations<\/li>\n\n\n\n
- Ensure compliance related to various policies and regulations<\/li>\n\n\n\n
- Identify compliance with policies and regulations<\/li>\n\n\n\n
- Identify potential issues, those can impact product quality<\/li>\n<\/ul>\n\n\n\n