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amarpreet41
- October 27, 2025
- Why Your Indian Supplier’s Delivery Dates Are Always a “Suggestion”
You were promised your shipment by Friday, but it’s now Tuesday, and you’re still waiting. Sound familiar? Missed delivery dates are the #1 complaint from global OEMs.
The Hidden Cause: This isn’t just poor planning. It’s often due to a weak internal production control system and an unreliable local component supply chain. Your supplier’s factory is likely dealing with its own internal delays and shortages that you never see.
How We Fix It: At Zenaca Consulting, we install a disciplined production planning and control system on your supplier’s shop floor. We create visibility into their actual capacity and their real material availability. This allows us to provide you with realistic, achievable delivery dates and proactively flag any potential delays weeks in advance. We stop the cycle of over-promising and under-delivering.
2. Good Batch, Bad Batch: Escaping the Quality Rollercoaster
One shipment from your Indian EMS partner is perfect. The next has a 10% failure rate. This inconsistency is driving you mad, and it points to a lack of process control.
The Hidden Cause: Inconsistent quality is almost always a sign of weak or non-existent standard operating procedures (SOPs), inadequate operator training, and a “firefighting” approach to quality control. Problems are “fixed,” but the root cause is never addressed.
How We Fix It: We implement a robust Quality Management System (QMS) from the ground up. This includes creating clear work instructions, establishing quality checkpoints (gates) on the production line, and training operators to not just build, but to inspect their own work. We turn quality into a predictable, repeatable process.
3. Is Your Supplier’s Factory a “Black Hole” of Information?
You send an urgent email asking for a status update and get silence for 48 hours. When you finally get a response, it’s vague and lacks real data.
The Hidden Cause: This is not necessarily intentional. Many mid-sized Indian suppliers lack a dedicated, professional project management function. Your query is likely being passed from person to person, with no single owner responsible for providing a clear and timely answer.
How We Fix It: Zenaca Consulting acts as your dedicated Program Management office on the ground. We establish a clear communication rhythm, with regular, data-rich reports. We are your single point of contact, ensuring that every query is answered promptly and accurately. We bridge the communication gap so you are never in the dark.
4. Your “Low-Cost” Indian Supplier May Be Your Most Expensive Problem
You chose your supplier based on an aggressive, low-cost quote. But after factoring in the cost of delays, rework, travel for escalations, and your own team’s time spent firefighting, is it still a good deal?
The Hidden Cause: A focus on winning business with the lowest price often means that suppliers have not invested in the systems, people, and processes required to manage a global OEM account effectively. The “cost” of these missing capabilities is passed on to you indirectly.
How We Fix It: We help you see the Total Cost of Ownership (TCO), not just the unit price. By implementing efficient processes and improving quality at your supplier, we reduce the “hidden costs” of doing business. Our on-the-ground management turns your low-cost supplier into a truly high-value partner.
5. Why Your Quarterly Supplier Audits Aren’t Working
You conduct a thorough audit of your Indian supplier every quarter. They promise to fix the issues, and things improve for a few weeks, but then it’s back to the same old problems.
The Hidden Cause: Audits are a snapshot in time. They don’t create lasting change. Real improvement requires daily follow-up, continuous training, and hands-on management to ensure that new processes become ingrained habits.
How We Fix It: We don’t just audit; we manage. Zenaca Consulting provides the daily, on-the-ground presence needed to ensure that corrective actions are implemented and, more importantly, sustained. We work with your supplier’s team every day to build a true culture of quality and accountability that lasts long after the audit report is filed.